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Friday, January 26 • 8:00am - 9:00am
11am Eastern / 1700 CET - Getting Them To Get It with Clean Language (8am, 11am Eastern) LIMITED

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Limited Capacity seats available

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What is Clean Language? If you’re interested in understanding people, how they think and how they change, you’ll want to know about Clean Language. It’s an impressively versatile tool.
Here are six of the ways it can be used:
  1. To harvest information from another person: what they know, what they think, how they feel
  2. To explore “unknown knowns” – the deeper things that people don’t realise that they know – respectfully
  3. To shift someone’s emotional state
  4. To motivate someone to change
  5. To give and get effective, useable feedback
  6. To enhance relationships between people – even people in conflict.
But it’s not a language! It’s not even, really, about language. It’s not about speaking clearly, or not using jargon, or not swearing!
Fundamentally, it’s a precision enquiry technique. It’s a set of questions, and a way of asking them. The structure of the process forces you to really listen to what the other person is saying, and to choose your next question mindfully.

avatar for Judy Rees

Judy Rees

As a news journalist in the 1990s, I managing people I’d never actually met well before the internet was born – newsgathering has always been a “virtual” occupation. Later, as Executive Editor of Teletext, I had a ringside seat as the web, digital television and mobile technologies... Read More →

Friday January 26, 2018 8:00am - 9:00am PST
Sococo - Distributed Agile