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What is Clean Language? If you’re interested in understanding people, how they think and how they change, you’ll want to know about Clean Language. It’s an impressively versatile tool.
Here are six of the ways it can be used:
- To harvest information from another person: what they know, what they think, how they feel
- To explore “unknown knowns” – the deeper things that people don’t realise that they know – respectfully
- To shift someone’s emotional state
- To motivate someone to change
- To give and get effective, useable feedback
- To enhance relationships between people – even people in conflict.
But it’s not a language! It’s not even, really, about language. It’s not about speaking clearly, or not using jargon, or not swearing!
Fundamentally, it’s a precision enquiry technique. It’s a set of questions, and a way of asking them. The structure of the process forces you to really listen to what the other person is saying, and to choose your next question mindfully.
